Empowering Businesses with AI-Driven Agents

In today’s data-driven world, organizations need more than automation — they need intelligent orchestration. IBM watsonx Orchestrate enables enterprises to automate complex workflows, coordinate AI agents, and connect systems, people, and data seamlessly.

As an IBM Business Partner, RSC helps organizations integrate watsonx Orchestrate to streamline operations, reduce manual effort, and accelerate digital transformation.

What Is IBM watsonx Orchestrate?

IBM watsonx Orchestrate is a next-generation AI platform that empowers companies to deploy, manage, and scale autonomous AI agents. Built for flexibility and trust, it connects any AI model, data source, or enterprise system to deliver measurable productivity gains.

Key Capabilities:

• Agentic Orchestration — Coordinate multiple AI agents that plan, act, and collaborate autonomously across business tools and systems.
• Custom Agent Builder — Create and deploy tailored AI agents using no-code, low-code, or pro-code tools.
• Prebuilt Domain Agents — Access ready-to-use agents for HR, Sales, and Procurement to accelerate adoption with minimal setup.
• AgentOps — Manage, monitor, and optimize every AI agent through a secure interface ensuring governance, transparency, and continuous improvement.

Real-World Business Applications

Business Area	Application	Impact

Human Resources

Automate hiring, onboarding, and employee support

Up to 40% lower HR costs and 90% faster candidate response

Sales

Intelligent prospecting, CRM updates, and meeting summaries

50–70% time savings, 25% better client engagement

Procurement

Streamline sourcing, supplier management, and contracts

70% faster cycle times, 26,000+ hours saved annually

Customer Service

Multi-agent voice, chat, and backend integration

74% fewer calls, higher satisfaction scores

Why Choose watsonx Orchestrate with RSC

The combination of OpenAI models and Azure services enables a variety of business use cases:

• Certified IBM Partner – RSC ensures secure and compliant AI integration aligned with enterprise standards.
• Fast Implementation – Prebuilt agents and domain expertise reduce time-to-value.
• Trusted Governance – watsonx Orchestrate provides full transparency and control at scale.
• End-to-End Expertise – From use-case identification to deployment and support, RSC delivers measurable results.

Implementation Roadmap

• Identify Opportunities – Analyze workflows suited for agent automation.
• Start Small – Run a pilot to validate outcomes and scalability.
• Integrate Systems – Connect watsonx Orchestrate with ERP, CRM, and BI platforms.
• Empower Teams – Train users to collaborate with AI agents effectively.
• Monitor and Optimize – Use AgentOps for insights and continuous improvements.
• Scale Up – Extend automation across business functions for maximum impact.